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Re: Cannot connect to Google or other Google products but can ping to the sites

UPDATE: Changing MTU doesn't solve the Google issue at all. I tried different MTU value, from 100 to 1500. I still couldn't visit Google and Google-owned sites. I got frustrated and reset the router to...

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Re: G3100 dual band router cant log into router page.

Verizons app won’t let me change security settings. Error message below: so frustrating! I am using their newest router! Verizon needs to fix this.  Unable To Update Your Home Wi-Fi...

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Re: Cannot connect to Google or other Google products but can ping to the sites

It's almost certainly affecting other addresses as well, but you just not trying them. Your issue sounds exactly like mine and it seemed to have happened at the exact same time.  Are you in MA by any...

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Verizon web site error on military veteran discounts

I'm in a loop trying to register for military veteran discounts. It insists that I list my employer. I'm retired. In the same box I could also put "branch," but I think this intended for active duty or...

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Re: Verizon web site error on military veteran discounts

Hi Curveball1,Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your...

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Re: New FIOS G3100 and now cannot connect to my Speco security cameras DVR...

Hi did you every resolve this?  I too am having issues with the new 3100 router, i created port forwarding rule to forward device mac address with a static IP address to UDP port 81 (this was what i...

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Re: verizon speed test wont run

For some reason, the test has been running fine all of a sudden. I don't know what the problem was or why it's now running ok.  Go figure!

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Re: Cannot connect to Google or other Google products but can ping to the sites

No, I'm in MD. Yes, I'm sure that it's affecting other sites, including this forum 😞

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G1100 as Switch/AP after Edgerouter4

New here.  I'm wiring my whole home with Cat 6a and upgraded to FiOS 940/880, with TV and phone. I just bought a Ubiquiti Edgerouter 4 to use as my main router for the house and I'll have at some point...

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Re: G1100 as Switch/AP after Edgerouter4

I have the same setup as you except my G1100 is configured that way a a MoCA adapter. I connect LAN to LAN though. See if that helps. 

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Re: Port Forwarding, Fios Home Router G3100 doesn't work

I have the same issue on the same device. It worked fine a few weeks ago and broke during the interim. You can hit the forwarding port on the G3100 and it responds but no traffic makes it to the...

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Re: Cannot connect to Google or other Google products but can ping to the sites

I've been having the same issue, and I'm in Virginia.  It's certainly something on Verizon's end.  Like the OP said, rebooting Verizon's router temporarily solves the issue.

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G1100 and WCB6200Q... use the FNE as an access point with unique SSID?

I have a FIOS Network Extender (WCB6200Q) connected via coax to a FIOS Quantum Gateway Router (G1100).  The FNE is replicating the router's SSID and password properly.  However, I would like to...

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motorhome setup

will I need an antenna to install FIOS in my motorhome? thank you

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Re: intermittent connectivity issues

Same problem here in virginia.  Nothing google works consistently.  Very intermittent for several days now.  YouTube, gmail, google.com, google home/minis, and verizon.com as well.  Please help us fix...

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Re: motorhome setup

Real/True FIOS uses FIber Optics all the way to the home Anything that is called FIOS that does not use Fiber Optics all the way to the home, is not real/true FIOS.

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Re: Router G3100 Port and port forwarding

 wrote:I am having the same issue. I can do port forwarding for RDP. It use to work before I upgraded to the G3100.I have tried everything. I have tested the port and its open but still cant RDP. I can...

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Re: intermittent connectivity issues

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: G1100 and WCB6200Q... use the FNE as an access point with unique SSID?

What you read is correct. The FNE will clone the SSID/WPA2 of the G1100. Unfortunately there is no way to change this as that is what they are designed to do. If you do manually login and chage the...

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Re: motorhome setup

A cellular wireless solution might require an antenna to route the signal through the metal encased motor home. The Verizon Wireless Community forum might be place to start if you are wanting to stay...

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Re: intermittent connectivity issues

I just spent an hour on the phone with Verizon after several support chats and days of checking things on my local network. The only thing they're willing to do now is send out a tech to satisfy their...

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Re: G1100 and WCB6200Q... use the FNE as an access point with unique SSID?

Thanks for your reply and confirming my observation.  My specific issue is that I have a couple of devices, including a new smart TV, which sometimes gravitates from the stronger WiFi signal of the FNE...

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Battery backup for G3100?

I just got the latest Verizon Router the G3100, does it have a battery backup or can I get one?

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Fios Parental Control rule disappeared

I set up a parental control rule to block wifi access during certain times on one device.The rule is working.However, when I go to the router portal to change or remove it, there are no rules listed....

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Re: Battery backup for G3100?

None of the Verizon routers ever had a battery backup. The ONT which is the main unit the fiber cable connects to has one. It is a voice backup only. If you want a UPS for your G3100 you will also need...

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Re: Fios Parental Control rule disappeared

I would try rebooting the router first. If that doesn’t help you will most likely have to reset the router. 

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Re: G1100 and WCB6200Q... use the FNE as an access point with unique SSID?

You can also connect the TV to the FNE’s ethernet port. Or would that be too difficult?

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Re: G1100 and WCB6200Q... use the FNE as an access point with unique SSID?

That indeed is a good suggestion... and it would solve the TV issue... but the WiFi coverage of router and the FNE seem to overlap too much resulting in other wireless devices (e.g., wireless light...

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Re: G1100 and WCB6200Q... use the FNE as an access point with unique SSID?

Yes you can. Login to the router to find the IP address of the 6200. Type the 6200's IP into your browser and the login info is on the sticker of the 6200. You can maybe just disable the 2.4 GHz and...

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FiOS ONT & G3100 Networking Assistance w/ a MoCA Adapter and TiVos

House is 18 years old, long cable runs to rooms on 3 floors, cannot confirm if they are Cat 6. Used to be a DirecTV customer.Here's how the ONT is connected to the G3100:ONT in the basement receiving...

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Re: intermittent connectivity issues

Please keep this thread up to date on what you're all seeing.  This issue has persisted for me and is now affecting the STBs in the home by not providing internet for things like the channel guide...

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Re: FiOS ONT & G3100 Networking Assistance w/ a MoCA Adapter and TiVos

It's a little hard to picture your proposed setup, but one thing you may want to be careful about is creating a loop by having MoCA adapters which are connected to the G3100 using Ethernet share the...

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Re: G1100 and WCB6200Q... use the FNE as an access point with unique SSID?

If you have SON enabled with Access Point steering enabled, this could be causing problems with your devices jumping from the FNE to the router. Sometimes turning down the transmit power to make the...

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Re: motorhome setup

FiOS pulls a Fiber cable to your residence. If you're typically roaming from location to location on a frequent basis, Verizon Wireless service may be suitable for the RV. Just keep in mind, Verizon...

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Re: motorhome setup

Another option which I use in two autos (not an RV) is internet in the vehicle. I know verizon is entering that non dogle phase of it now. They presently use something called HUM for internet but is...

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Re: intermittent connectivity issues

Yes, still is. I think the issue is with Verizon DNS Server. Because whatever I go to a AJAX-heavy site, such as logging into my healthcare account, it displays DNS-related error and would not connect...

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Re: intermittent connectivity issues

Agreed, this is annoying and since it seems to affect only google services...I am unable to reliably connect to my work, personal and/or school gmail accounts. NOTE:- switching the DNS server to...

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Re: FiOS ONT & G3100 Networking Assistance w/ a MoCA Adapter and TiVos

Thanks for the reply. Looking a the “solution” diagram on the pinned  “MoCA 101” thread, it looks like there are three coax splits from the ONT. 1. To the router. 2. To the MoCA adapter 3. To the STBs....

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Re: intermittent connectivity issues

We are also seeing this problem in Northern Virginia. FiOS network appears to be corrupting DNS replies in transit. Started with accounts.google.com, then www.google.com, and at times has included...

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Re: intermittent connectivity issues

Are you all using Home Network Protection? If so, try and disable it and see if that fixes the issue. After yet another discussion with a support rep we tried it and it's working for now. I will report...

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Re: how do i create a static ip address on verizon g3100 router

I presume you are talking about static IP address for your devices. I use static IP for a bunch of my devices (esp cameras, some IOT devices); with the G3100, I could not find the way to do it; what I...

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Re: Cannot connect to Google or other Google products but can ping to the sites

I am having the same problem in Maryland.   I cannot connect to google.com using my browser..  but, I can reach all other sites that I try. I can VPN into my work network; then I can reach google.com...

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Re: Cannot connect to Google or other Google products but can ping to the sites

Are you all using Home Network Protection? If so, try and disable it and see if that fixes the issue. After yet another discussion with a support rep we tried it and it's working for now. I will report...

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Re: intermittent connectivity issues

Disabling Home Network Protection immediately solved the problem. In addition to problems with google domains, slack.com and the slack app were problematic for me. 

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Re: intermittent connectivity issues

Great that was it "Home Network Protection". I am pretty sure I didn't turn that on or if it was on; it had been that way for a while. I did recently have a FIOS tech come replace my ONT about 2 weeks...

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Re: intermittent connectivity issues

While disabling Home Network Protections fixed the problem, that's not a truly  desirable solution. I had used this for years. 

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Re: FiOS ONT & G3100 Networking Assistance w/ a MoCA Adapter and TiVos

You shouldn’t need a MoCA adapter. The G3100 will create the MoCA LAN. 

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Router

When you are setting up your own router should you disconnect the coaxial cable phone to Verizon router.

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Re: Router

Can you be more specific?Do you have Internet only?What speed Internet service do you have?

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Re: intermittent connectivity issues

Thanks, I've disabled Home Network Protections. Hopefully it won't be any problem from now on. 

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