I agree. It has FAILED. It seems that Verizon has also failed. They forgot customer service. They like the money but give bad service. This has been failing for some time and it seems that they can not or will not fix it. More of a headache than is needed. I guess the only thing to do is let the contract expire and go to some else. Maybe I can find a 6th grader to fix the program. If they think the new version works, they are wrong. It opens and looks nice but all of the links go nowhere. And do not start talking about support or ability to file a ticket. All they can to is "chat" with you.
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