ornahp wrote:Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/
I think that most of us would not know that this issure may require a Verizon representative. I certainly would not have. So it really helps us to know that we can assume we should immediately contact a Verizon representative without attempting to get help with this issue in this forum.
I suspect that our router has been acting up. It is a few years old. I am attempting to find evidence that there is a problem. If this issure is sufficient evidence of a problem then it really helps to know that I am justified in contacting a Verizon representative.
In our situation, it says that we are allowed no more than 100 sessions. I turn the router off and back on and I can get in, except within a few minutes it does the same thing. So I hope we will be able to get the router exchanged based on that evidence.