is not matter of router, The problem is at their central location probably they just oversold by 1000 the bandwithd they had and now are not capable of supplying 5/6 of their customer with the promises speed. I have the same problem.
they came with the same {word filter avoidance} that nobody else had reported that problem in my area, Thanks god i live in a gated community and went to each house where i saw one or 2 of verizon ONT and asked for their services, some of them asked if i worked for time warner, i said nope I'm just and unsatisfied customer who has been paying for more than a year and had never recieved the product that i pay for.
I dont know in the afternoon since i'm not home but at night my speed is 2 megabit download when i'm lucky and 15 ulpload.
by the way i'm paying for 50/20
the case is that they were caliming that nobody was reporting this until i went to each house and collected signature Name and account number and when they told me that i gave them about 15 people name with address and accouunt number, by the way each one of them had the same sheet so they would not get {word filter avoidance} if they called by themself.
No they changed the history. There is a problem in your area but we dont have a estimated time for this resolution. From verizon Rep "This could be solved somewhere in the future"
I called the channel, and they will handle this on the news.
Let see how they hide it now.
also opened ad FCC claim and a BBB one also