I had a similar issue. My issue involves the 300 dollar gift card and Verizon not honoring it even though the salesman offered it. If your issue is still not solved, try the Better Busiess Bureau and then try your state's Attorney General's Office-Consumer Complaints Division. My state is Pa and they are at least investigating. A few years back the NJ Attorney General sued Verizon for deceptive business practices. Looks like Verizon still has not learned about doing the right thing.
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