So I called today just to start the ball rolling yet again since my last call to them when I gave up a few months ago.
The rep I talked to was completely useless and all he could do was tell me he saw errors and he is going to schedule a tech to come out. In the meantime yet nothing else will be done and I seriously felt the tech was indifferent to the issue ant problems going on with my service.
I have a service technician coming out tomorrow to check the ONT and router.... Replacement eleventybillion....