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Re: Netflix is slow lately on FIOS

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There's nothing complicated about how internet works.

 

Simple truth: direct streaming from NetFlix of a sample movie (http://movies.netflix.com/WiMovie/Example_Short_23.976/70136810), while also streaming another movie from NetFlix on my Apple TV - 560 kbit/sec maximum. Here's the traceroute to the server from which it's being streamed:

 

dniq-mba:~ root# traceroute 108.175.42.142

traceroute to 108.175.42.142 (108.175.42.142), 64 hops max, 52 byte packets

 1  192.168.1.1 (192.168.1.1)  2.695 ms  1.551 ms  0.965 ms

 2  l100.nwrknj-vfttp-96.verizon-gni.net (98.109.218.1)  7.524 ms  6.214 ms  6.285 ms

 3  g0-13-2-0.nwrknj-lcr-21.verizon-gni.net (130.81.109.116)  10.986 ms  7.362 ms  8.094 ms

 4  ae0-0.nwrk-bb-rtr1.verizon-gni.net (130.81.209.154)  7.664 ms

    ae1-0.nwrk-bb-rtr1.verizon-gni.net (130.81.209.146)  6.032 ms  4.657 ms

 5  0.xe-10-1-0.br1.nyc1.alter.net (152.63.18.225)  10.493 ms

    0.xe-5-0-0.br1.nyc1.alter.net (152.63.16.61)  7.052 ms

    0.xe-10-1-0.br1.nyc1.alter.net (152.63.18.225)  39.672 ms

 6  * * ae11.edge2.newyork.level3.net (4.68.62.41)  42.052 ms

 7  4.34.146.66 (4.34.146.66)  52.443 ms  49.003 ms  47.555 ms

 8  ipv4_1.lagg0.c033.nyc001.ix.nflxvideo.net (108.175.42.142)  49.647 ms  49.635 ms  47.286 ms

 

And then I connect to my work VPN (all traffic now goes via the VPN) - suddenly the speed becomes 3000 kbit/sec. And here's the traceroute again:

 

dniq-mba:~ root# traceroute 108.175.43.165

traceroute to 108.175.43.165 (108.175.43.165), 64 hops max, 52 byte packets

 1  10.11.0.36 (10.11.0.36)  11.397 ms  12.910 ms  10.537 ms

 2  10.11.0.1 (10.11.0.1)  9.074 ms  12.515 ms  11.629 ms

 3  12.130.81.133 (12.130.81.133)  9.830 ms  12.855 ms  13.381 ms

 4  mdf016c7613r0001-tge-10-4.nyc2.attens.net (63.240.24.105)  15.201 ms  12.380 ms  14.328 ms

 5  12.122.251.41 (12.122.251.41)  9.978 ms  11.212 ms  12.649 ms

 6  cr2.n54ny.ip.att.net (12.122.130.94)  15.857 ms  16.380 ms  14.606 ms

 7  igs3.n54ny.ip.att.net (12.122.115.89)  14.208 ms  14.022 ms  14.550 ms

 8  ae-15.r05.nycmny01.us.bb.gin.ntt.net (129.250.9.205)  13.816 ms  18.349 ms  13.998 ms

 9  ae-3.r06.nycmny01.us.bb.gin.ntt.net (129.250.4.205)  13.600 ms  14.362 ms  13.881 ms

10  ae-1.netflix.nycmny01.us.bb.gin.ntt.net (129.250.198.114)  54.818 ms  56.614 ms  54.739 ms

11  ipv4_1.lagg0.c075.nyc001.ix.nflxvideo.net (108.175.43.165)  48.449 ms  44.598 ms  47.986 ms

 

And then I disconnect from the VPN again, and stop streaming the movie on Apple TV - suddenly the speed in my web browser improves to 3000 kbit/sec!

 

So two devices streaming video from NetFlix over the same connection are limited to around 3500 kbit/sec. When I connect to my VPN - Apple TV streams directly from NetFlix, while web browser streams via the VPN. Verizon can no longer see that I have the second stream from NetFlix, therefore not limiting the bandwidth for the VPN one.

 

If this is not the evidence of Verizon throttling the speed - I don't know what is.


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