Consider yourself lucky if you have a good Actiontec router. I went through 6 in one year and they all reboot themselves every few hours. This is a problem that millions of Verizon customers have. My point was that VPN will drop and not connect if your router isn't connected to the internet. I hooked up an ASUS router and my internet is fixed. If you ask Verizon they will tell you that there is incompatibility between the Actiontec routers and the CISCO STB's although I've even seen people with other STB's as well as people without FIOS TV that have been having the reset issue. If the router is a problem for millions you would think that Verizon would actually be intelligent enough to bring in a new router company.
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