well i have gotten a solution from verizon live chat, seems like they are more willing to help since there is some accountability. I have come to realize that verizon customer support number is useless and just serves as a way to annoy customers into never calling again.
but after the chat they changed my IP at no problem, so mpaa can stop sending false notices. I may invest in a vpn proxy to ensure this doesnt happen again. it seems once mpaa gets your IP they wont stop.