Re: Verizon Security Suite Billing is Fraudulent
Isssss, We have closed your private case due to you no longer responding. We show our escalation rep reached out to you and was able to take care of your issue. Feel free to make a new post anytime you...
View ArticleRe: 2013 is almost over... Where is IPv6?
LawrenceC wrote:Hello devnuller,While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should...
View ArticleRe: moving while still in contract
When I moved to another Verizon FIOS served house, there was no fee. If you know you can't get FIOS service at your new residence, this obviously does not apply to you. I've never moved outside of...
View ArticleRe: Getting my ONT provisioning changed
WonderfulSpeedtest now shows my 75/35 tier as running at 84/32 was running about 60/20 before I switched it over to ethernet - that's also from a machines that is running triple nat'd on the in-house...
View ArticleOngoing Website Issues - Multiple Inquiries w/ Verizon - No Solution in Sight
I am currently dealing with an issue that has proven to be tough to solve. I am a small business owner and when I am on my home wireless FiOS network, I am unable to connect to my company’s website,...
View ArticleRe: I pay for 75/25 internet I only get 30 Max
grahamdesign wrote:I pay for 75/25 internet when I use Verizon's test I get those speeds on my wired network but when I use any other test site I only get 30 Max. I contacted support and they said if I...
View ArticleRe: alter.net issues continue for months - verizon doesn't care
I have been having the same issues. My company uses an Akamai edge platform to shuttle large media files back and forth; I started to notice I could get about 30MB (yeah megaBYTES, not bits) per sec...
View ArticleRe: Ongoing Website Issues - Multiple Inquiries w/ Verizon - No Solution in...
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look...
View ArticleRe: Any reason I should be lagging in online games/loading videos?
Yesterday evening after having my external IP reset and then subsequently a call back from a tech who could not progress the issue further I was told by the tech that a network engineer would call me...
View ArticleRe: alter.net issues continue for months - verizon doesn't care
Netflix is using primarily a combination of Level 3, LLNW, and Akamai for content distribution these days... Verizon is probably not too keen on keeping decent connections with the above providers as a...
View ArticleRe: I pay for 75/25 internet I only get 30 Max
I'm suppposed to get 50/25 and it's like dial up slow. Speed tests usually show 17/17 and upload is often higher than download. When I call they tell me to plug the laptop into the router with an...
View Articlewifi password issue
It should not be this hard to change a WIFI PASSWORD!!!! http://www.verizon.com/support/residential/internet/fiosinternet/networking/setup/wi-fi/124848.htm# the procedure is convoluted. the process is...
View ArticleRe: wifi password issue
The process you found is to control access to Verizon's WiFi hot-spots. If you're trying to change the password on your home WiFi network, that's different. Just because Google showed you the...
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Re: Battery backup
just recieved a replacement backup battery for the Verizon phon with a top charge date of 12/11/2013. I t replaces one with a date of 10/11/2012. Is the battery rechargeable or will I have to pay...
View ArticleVerizon Pro - How to contact
Anyone know how to get in touch with the Verizon Pro customer support? Been on hold for 45 minutes with billing (who bills me for it every month) though they dont seem to have a clue what it is or how...
View ArticleRe: Very slow connection speed
Just used my VZ In Home Agent VER. 9.0.55 GOTOMain PageCheck Wi-Fi signalfor slow InternetLook at Channel Interference CHANGE CHANNEL ?? PLEASE POST IF IT HELPS IN YOUR SITUATION.
View ArticleTold there is a limit on the number of devices
HI I am considering migrating to FIOS and I spoke to a rep on the phone and he told me that there was a limit of 11 devices that could be connected to the wireless router. When I started asking...
View ArticleRe: Told there is a limit on the number of devices
GerryPM wrote:HI I am considering migrating to FIOS and I spoke to a rep on the phone and he told me that there was a limit of 11 devices that could be connected to the wireless router. When I started...
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