A few questions about ordering FIOS
I was told by the workers from Verizon that I need to fax my passport in order to set up an installation date. Is there any other way to deal with this online or do I really have to go to a Verizon...
View ArticleRe: Help setting up Actiontec router for 3G Microcell
Please find and read my reply to my own post. If you don't mind, and anyone else who reads this, if you can post the IP subnet your current lease is from (and whether it's working or not). For...
View ArticleRe: A few questions about ordering FIOS
Dont trust verizon. Their rep quoted me a additional year of 99.00 per month, since we had so many problems. Verizon turned around and tried to charge me full price. I told them numerous time that I...
View ArticleRe: Unresolved Billing DIspute
Good morning TMAK, We were able to get your issue sorted out and resolved. Apologies for the amount of time that it took to get everything squared away. Please be sure to let us know if you have any...
View ArticleRe: A few questions about ordering FIOS
Verizon retail outlet may be able to help you. I have seen FIOS customers exchanging equipment in one of these retail store. Just google for Verizon retail outlet and you will be able to find the...
View ArticleRe: Unable to take advantage of new 50/25 FIOS Quantum speed with current...
Irishscribe wrote: Then came the kicker: the rep said he could get me better speeds by updating my Gen2 modem. I said great, only to hear that the rep just discovered that he couldn't update the...
View ArticleRe: Unable to take advantage of new 50/25 FIOS Quantum speed with current...
Smoothy1961 wrote:Don't worry, as soon as you do someones going to decide you are using too mach bandwidth and tell you to stop using a service you are paying for or they ill shut it off. I've been...
View ArticleRe: I BELIEVED YOU AND WENT WITH FIOS ... I'M IN AN EMERGENCY NOW WITH NO PHONE
Hello teresa13, We tried to get a hold of you in your private support thread multiple times, but unfortunately, we didn't get a response. We are closing your private support case. Sorry for the...
View ArticleRe: Router Security Log
Thanks for the help; the general consensus appears to be that WBM means web based management, and 0.0.0.0 means the request did not come from outside my home. I was making a number of changes at the...
View ArticleRe: A deal is a deal
We have not heard back from you on this problem. Please let us know if you have any other issues. Josh B
View ArticleRe: A few questions about ordering FIOS
Any UPS Store or Kinko's can fax a document for you for a small fee. I'm sure there's one nearby wherever you are.
View ArticleEthernet port randomly delayed
I recently changed to FIOS internet and the Actiontec MI424-WR rev 1 router. I have one desktop computer that is using an ethernet port. When I initially turn on the computer, the ethernet port does...
View ArticleVerizon FiOS for Brunswick Ohio?
Hi I was thinking about making this more of a suggestion and I know there is FiOS in the Cleveland area but I was hoping that they could add it to the Medina area as well. I personally live at the...
View ArticleRe: Ethernet port randomly delayed
First I would make sure the driver for the NIC is up to date. I would recommend getting drivers from the manuf.'s web site. Also- try a differnet port on the router. Also look at event viewer for...
View ArticleVerizon Home Monitoring
When monitoring a camera why can we not monitor (view) a camera for an Indifferent period of time? I seeing less than 10 minutes, that just does not get it in all situations. And this seems to be the...
View ArticleRe: Unable to take advantage of new 50/25 FIOS Quantum speed with current...
I spent over an hour on the phone with someone....and they couldn't explain it... Apparently I was the first person to call for the batch of notices that went out... The method he thinks they were...
View ArticleRe: Unable to take advantage of new 50/25 FIOS Quantum speed with current...
Smith6612, I might go that route, and I printed that all out so I can do it from elsewhere in case I get my account shut down abruptly. But I have been happy enough since the beginning I'll give them...
View ArticleCan't remotely log into security camera DVR from westell 9100 router
I have a open eye 8 channel DVR, and a westell 9100 router. I was able to do the port forwarding but the router is restricting the port. I tried switching to a different port. Tech support for the DVR...
View ArticleRe: Verizon FiOS for Brunswick Ohio?
You may wish to check with Frontier Communications on this one, as I'm pretty sure Verizon sold off Ohio to Frontier two years ago.
View ArticleVerizon Fios (Slow internet) they sent Technician to your house and charge...
I've Being having a lot of issue with this service for about 6 to 7 month. The speed is horrible slow. on top fo that they decide to do their work latetly and sent a technician to my house to check...
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