Hey tireyjp,
I saw another post you had about losing connx at the same time every night. They closed out the thread so I could not respond there - does not seem like they fixed anything for you - what did they tell you? I lose mine at 9pm EST. If I am watching Amazon, I can pretty much tell what time it is when the quality starts dropping. I was never quite sure if it was Amazon or Verizon, but
I have additional issues:
-Roku box hardwired into router - cannot download new firmware - verification failure. Cold reboot on router, no change.
-Laptop on wireless could not download itunes thru apple update software, always fails. Was able to direct download itunes exe and install. Again, verification failure. Seems like downloads are incomplete...
-ipad/iphone cannot update ios, had to take to work and updated fine on their internet. Tried for 3 weeks with ipad to make sure it was not busy servers. Always some "could not verify download" error. I can't even download an app that is 1.5mb, and have to try multiple times to successfully download songs.
-Then there is the 9pm slowdown on amazon.
I have not wanted the trouble of trying to deal with verizon on this. Now I see others have tried and gotten the response we all expect.
My tracert's aren't bad to google.com. But out of 3 tried, I did get one failure right after the Miami alternet. Feels like I am getting packet drops, but cannot prove it. However, a tracert to amazon.com, which they won't let resolve, showed some loss and bad speed.
Tracing route to amazon.com [72.21.215.232]
over a maximum of 30 hops:
1 3 ms 2 ms 3 ms Wireless_Broadband_Router.home [192.168.1.1]
2 3218 ms 7 ms 6 ms L100.TAMPFL-VFTTP-123.verizon-gni.net [173.78.12
7.1]
3 12 ms 14 ms 12 ms G0-9-1-2.TAMPFL-LCR-22.verizon-gni.net [130.81.1
33.142]
4 12 ms 11 ms 13 ms so-4-0-0-0.TPA01-BB-RTR2.verizon-gni.net [130.81
.199.28]
5 *18 ms 17 ms 0.ae2.BR1.MIA19.ALTER.NET [152.63.87.178]
6 19 ms 18 ms 18 ms 204.255.168.42
Sending 1000 byte pings to google is fairly steady at 25-30ms. A few 2000ms pings, but no drops.
Reply from 74.125.229.201: bytes=1000 time=26ms TTL=57
Ping statistics for 74.125.229.201:
Packets: Sent = 98, Received = 98, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 2896ms, Average = 86ms