Dear Verizon CEO and management,
I have been a loyal Fios customer for many years, spruning efforts by so many cable companies etc. to switch to their products. Just two months ago I paid more to upgrade from 35/35m to 75/35m service because you kept sending flyers saying for houses with video streaming this was the best option since we use Netflix regularly. And now for the past one month my Netflix has been completely throttled - it freezes every few minutes and always stays SD, never goes HD. While I like Fios, I don't need this speed if I cannot access Netflix. Pleae do whatever it takes to make sure Netflix streams well on Fios because right now I feel my loyalty to Fios is really being tested by your actions.
Hope you do the right thing fo ryour customers, thanks.