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Fios Equipment Installer Caused a Water Leak Near Our Circuit Breakers!!!!

For the past four(4) years we have been dealing with water leaking from a one inch hole, drilled in our basement wall, by the Verizon equipment installer.  I've made several calls over that past 4...

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Re: Fios Equipment Installer Caused a Water Leak Near Our Circuit Breakers!!!!

Welcome to the forums.  You're talking to other Verizon customers here.  Sometimes the moderators escalate issues to Verizon support.  If that happens to you, be sure to follow their instructions for...

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Re: Fios Equipment Installer Caused a Water Leak Near Our Circuit Breakers!!!!

Hi ramason333,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...

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Re: Problems with Verizon FIOS Internal Router for Ooma Customers

This is definelty Verizon FiOS issue.  This happened after court overturned Net Neutrality. And I proved by using VPN, when I connect via VPN I have no issue with Ooma nor Netflix. Without VPN, quality...

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Re: Verizon FIOS Router Actiontec MI424WR-GEN3I Issue - Dropped Connections -...

Same thing here. My network was doing GREAT until I put a new Cisco HD STB on my network in my son's room. Now, my MI424WR router seems to reboot randomly 5-6 times per day. Fortunately, when I'm...

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Re: Connecting Two MI424WR Routers on my home network - WON'T WORK

Looking forward to your detailed description.  I have similar issue with the MI424WR GIGE Router.and ran into a similar problem.  My Wan connection from  the ONT is set to  Ethernet however every time...

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Re: Connecting Two MI424WR Routers on my home network - WON'T WORK

The 610 ONT did not have MOCA WAN.If the new 612 ONT is configured for ethernet, it "shouldn't" be outputting a MOCA WAN signal. Have you tried disabling auto-WAN detection?Go to Advanced -> System...

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Re: Verizon FIOS Router Actiontec MI424WR-GEN3I Issue - Dropped Connections -...

Just checked for new firmware via my router and got a message saying that 40.21.10.3 is available. Funny, since Verizon swore only two days ago that this version didn't exist.  Anywaaaaaay...guess I'll...

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Netflix vs FiOS

I just moved from Cox to FiOS. I have a netflix account and latelly I saw a degradation of the service. Looking online I found out a way to check the real performance of netflix streaming. Is this way:...

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Re: Fix Netflix or We Will Cancel Fios

I posted my experience in another post, but here it goes:In Internet Explorer, start netflix. Don't maximize the screen, leave the IE top bar visible. Play a show.Click the image.Press Ctrl+Alt+Shift+D...

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Re: Terrible FIOS performance, Time to switch?

Comcast and Verizon both are throtling down netflix, amazon prime, and other "competitors".

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Restore Netflix access

Dear Verizon CEO and management, I have been a loyal Fios customer for many years, spruning efforts by so many cable companies etc. to switch to their products. Just two months ago I paid more to...

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Re: Remotely restart FIOS (MI424WR) Router - Instructions to reboot actiontec...

To reboot a Verizon MI424WR router remotely from a Raspberry Pi on the same internal network, here's what to do: Log into the pi account on the Raspberry Pi. Download and install the expect...

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Re: Connecting Two MI424WR Routers on my home network - WON'T WORK

Tried disabling auto-WAN detection by Going to Advanced -> System Settings -> Auto WAN Detection, unchecking "Enable",  reconnected the coax to the Router.The  Wan Coax lite started blinking and...

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Re: Fix Netflix or We Will Cancel Fios

I am a long time customer and I have a almost the largest package with Fios. If they dont stop Throttling NETFLIX I AM GOING TO CANCEL. This unacceptable and needs to be fixed now!!!!!

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Re: Fix Netflix or We Will Cancel Fios

Please restore Netflix speed or I will be forced to cancel - I recently upgraded to higher speed only for Netflix access and without it I don't have any use for such high speed and high cost connection.

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Re: Slow or non-existent connection to some sites during evening hours

I would still like them to verify either... 1. There might be a problem and are looking at it. or 2. They are throllling the traffic. Doesn't verizon considering this official support forum? If not,...

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Re: Slow or non-existent connection to some sites during evening hours

The Verizon Community Forums is where customers help other customers.  If you need assistance for specific Verizon account issues, please contact us.

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Re: Slow or non-existent connection to some sites during evening hours

OK, that's interesting becuase I've had other problems I've posted here converted into support issues. But,  i will use your link.

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Re: Poor Netflix Streaming- what to troubleshoot next?

Verizon is throttling data from certain sites, netflix for example. Switch service providers...

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