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Re: SSH port forwarding not working

January 11, 2016, 7:00 am
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Ghoro wrote:

Thanks for the replies and for trying to help guys.

 

@

 

I'm on Windows 7 and only have AVG and spybot search and destroy, which I wouldn't think either one would be blocking it.

 

@viafax999

 

I'm trying to connect to my web hosting provider. And they say it should be setup to allow me to ssh in, but even if it wasn't or I was doing something wrong on my end to connect, I would think if both http://www.canyouseeme.org/ or http://www.yougetsignal.com/tools/open-ports/ are showing port 22 as blocked for me, then it wouldn't matter beyond that.

 

Port forwarding is only for inbound connections that are initiated from the outside..  If you initaiate an ssh conversation with a remote server (i.e. outbound) the responses would be allowed back in with no need for port forwarding. 

As far as I know no ports are blocked for outbound connections - except possibly port 25 (SMTP)

 

What application are you using to try and talk to your hosting provider?

 

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Re: WCB 3000N coxial extender Firmware URL

January 11, 2016, 9:21 am
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Unfortunately, Actiontec does not provide firmware upgrades. The service provider does - in this case Verizon.

 

The unit has the URL for the firmware upgrade and supposedly checks for updates automatically.

 

Unfortunately my unit lost the setting and can't check for updates.

 

I need either the URL to enter it into the unit and rely on the unit to download and upgrade the firmware automatically or I need the v29 firmware file and then I can update it manually.

 

 

 

 

 

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Re: Multiple Device slowing internet?

January 11, 2016, 9:22 am
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Try a series of tests:

1) During the day, run to speedtest.verizon.net via a wired PC. You should get your contracted speed or a bit more.

2) Repeat when everyone is home.

3) Repeat a second time asking everyone to power off or disconnect their devices.

 

If there is a huge difference bteween 2&3, then it is the other members of your house.

But unless they are all streaming video or doing intensive bandwidth items like online gaming, I would suspect they aren'tt he cause.

Most devices don use much bandwidth unless streaming video or other high bandwidth applications. A tablet or other mobile device sitting there does almost nothign even if connected.

If you have a big difference bwtween 1&3, then there is an issue on the Verizon network in your area.

But most likely your Verizon connection is fine and it is just the fact that more people at home in the evening everywhere cause more traffic on the Internet causing slowdowns.

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Re: Multiple Device slowing internet?

January 11, 2016, 11:06 am
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Hm, i'll give it another test when everyone's home. Hopefully i can find out what the problem is.

 

If the problem is the Verizon network in my area, what do i do?

Call Verizon and inform them of this issue? Or just wait untill its resolved by Verizon? cause this this issue only started happening since 1-2 weeks ago.

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Re: WCB 3000N coxial extender Firmware URL

January 11, 2016, 11:59 am
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Ok.  If you are showing an older version than the one I have you might contact Verizon tech support and see if they can supply you with an update. 

 

FWIW, my unit seems to work ok with the firmware version it's got installed.

 

 

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Re: Multiple Device slowing internet?

January 11, 2016, 2:26 pm
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If the speed test on the Verizon network doesn't show your contracted rate, contact Verizon support. That means your connection has a problem that they will need to fix

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Switching Router

January 11, 2016, 5:54 pm
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I am trying to replace my router for business FIOS from a Cisco RV042G to RV320.  I configured the new router to be exactly as I need it to be and it works fine on my network however it does not connect to the internet.  I set it the WAN to obtain an IP automatically and then let it sit for about 20 min with no luck. What am I doing wrong?

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Re: Switching Router

January 11, 2016, 7:12 pm
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If you didn't release the IP before removing the old router, it can take several hours for dhcp lease to timeout. If waiting still doesn't work, try connecting the old router. If it comes back up, see if it has an option to release wan IP. Do that and try new router again.

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Slow Fios Internet speeds in the evenings

January 12, 2016, 5:39 am
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For the last few weeks, I've noticed that my Fios Internet download speed slows down dramatically in the evenings.  I live in downtown DC, and I suspect the issue is related to Fios capacity in the area.  

 

Last night was a great example: at 6 p.m., my speeds were 82+ down and 93+ up (I pay for 75 in each direction). By 9 p.m., my download speed slowed to 12.  The night before, during the Golden Globes, my download speed was 5 (upload speeds remain in the 90s; my AT&T LTE connection had a faster download speed, and they are notorius for bad service in the city).  Speeds are the same for wired and wireless.  This morning, all is back to normal, with 84 down and 93 up.

 

Finally decided to reach out to Fios support last night...very helpful representative had me do all of the standard troubleshooting, including installing and running the optimizer (guess he had to tell me to do that).  Disconnected my entire home network, save for the computer attached to the VZ router...no changes in download speed at all. Had to disconnect the chat session to reboot following the optimizer, so I guess I get to continue things with a support rep tonight when my download speeds drop again.

 

Hoping another urban Fios user out there (maybe even in DC?) has had the same issue and can give me some direction.  I'll give the next support rep the chat ID from last night, but I'm not going to do another hour of repeating the same troubleshooting steps to prove that the problem is not on my end.  Is there a phrase I can use to get the support rep to escalate my issue to someone locally?  I'm paying *a lot* of money for my entire Fios package, and at this point, I'm not getting what I pay for if the service reliably degrades each evening when I imagine everyone is using the service at once.  If my AT&T cell phone is faster than my Fios, we have a problem.

 

Thanks!

 

TS in DC

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Re: Is anyone living in Florida, Texas, or California?

January 12, 2016, 11:23 am
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I have a small business in Florida.  I can no longer use the Verizon web site as it does not recognize Florida as a service area.  It make it difficult to order upgrades, obtain support, etc.  So...  Good Luck.

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Re: Quantum G1100 - bridge mode?

January 12, 2016, 2:43 pm
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I can't get any of this to work. All I want to do is be able to put devices on my network via the USB ports on the router. The Quantum Gateway's USB's are disabled from being able to do this, as I understand. I own a Netgear N900 router and would love to simply use the FIOS router as the modem and my Netgear as the router for its functionality. I have to put the G1100 in bridge mode, right? I just can't get this to work though. Can you help?

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Re: Quantum G1100 - bridge mode?

January 12, 2016, 5:22 pm
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As was stated before, quantum is a router not a modem. If you do not have TV service, then just get rid of quantum router, have internet provisioned over Ethernet and use your router.

If you have TV service, I would not try to bypass quantum router.

Some functionality is tied to router (like DVR anywhere)

 

 

 

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Re: Slow Fios Internet speeds in the evenings

January 12, 2016, 5:31 pm
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Did they have you run a test to speedtest.Verizon.net? If not, try that. That tests your connection to Verizon network. If that does not provide contract speed, you should be able to use that to get it fixed.

Any other test leaves their network and they can't guarantee.

 

 

 

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Re: Switching Router

January 12, 2016, 7:40 pm
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Being on a business account, make sure you are not on a static ip. If you are, you can find your static ip info on your business portal page. If not on static, unplug the router for 2 hours to break the lease.

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SMTP down?

January 13, 2016, 8:12 am
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 Sometime since last night, A problem with the SMTP server must have happened. I can't send email. I get a password error.  Same with my wife's account. I have rebooted, tried three different Windows computers using Thunderbird and went to the verizon webmail page.

 I am properly logged in, can receive email, but cannot send. Webmail says "cann not send mail for unknown reason"

 I contacted verizon on a chat window but the agent was unable to help. Does anyone know if there is a known SMTP issue, or if there is a network status webpage?

 Location: Tampa FL

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Re: SMTP down?

January 13, 2016, 10:42 am
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No problem sending email from here on Long Island.

 

Do you have the SMTP port set to 465 in Thunderbird? 

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Re: SMTP down?

January 13, 2016, 10:51 am
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Yes, I do. I also changed my server name to outgoing, as the website says.  I did talk to a customer service person later and was told that yes, there is an outage.  It would be nice if they had a network status page, like some services do.

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SLOW upload speeds for the past few days.

January 13, 2016, 10:54 am
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I've had Verizon Fios for quite some time now, and have been very pleased with the service! I pay for 100/100mbps and until recently would get that speed! I reached out to Verizon customer support last night and was told that everything is fine on their end. So I'm at a loss at the moment....

I actually got 100mbps roughly upload last night, but then it slowly degraded back down to 1.0mbps within a 20 minute period!
I cannot stream content from my house to any other network now. Cannot upload to youtube anymore. My Upload is just terrible...
I spoke with Verizon support again this morning and no luck again...

Current speed is this... »www.speedtest.net/my-res ··· 93681731
Keep in mind, I've used speedtest, verizon speedtest, speakeasy by megapath.
Some speedtests show Perfect Upload. Other speedtests do not. Or they change overtime. Perhaps a routing issue?

Information:

FIOS Contract: 100/100

ONT Model: i-211m-l
Firmware Version: 40.21.18
Model Name: MI424WR-GEN3I
Hardware Version: I


Steps done:
Reset Router
Disconnected Router and ONT overnight
Restart Router
Ran Verizons Optimizer
Tried different Ethernet cables
Tried different computers both Ethernet and WiFi

 

I want this FIXED, what can i do?

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Re: SMTP down?

January 13, 2016, 11:38 am
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It sure is! And that's exactly the same thing I told my Verizon support rep (who didn't even know about the outage at 10AM EST this morning, btw) - why is there no outage status page? And it's now 2:30PM EST. How long does it take them to fix an SMTP server outage, for gosh sakes?

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Re: SMTP down?

January 13, 2016, 11:42 am
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